How to Add Your Rome Bag Storage Discount Code to Airbnb & Booking.com Automated Messages
A small personalisation that transforms the guest experience: give your guests an exclusive luggage storage discount, directly inside your check-in message.
Do you manage a property in Rome on Airbnb or Booking.com? With just a few clicks you can embed your personal 6-digit discount code from Rome Bag Storage into all your automated guest messages — turning it into a concrete extra service that boosts your reviews.
In this guide we walk you through every step, with ready-to-copy message templates. No technical skills required.
Why share the discount code with your guests?
Many travellers arrive in Rome facing the same problem: check-in is in the afternoon, the flight landed in the morning, and they have no idea where to leave their luggage. If your welcome message includes a discount code for a safe, centrally located luggage storage, your guests will appreciate it immediately.
Your personal discount code: Rome Bag Storage assigns every host partner a unique 6-digit code. Add it to your automated messages as shown in this guide — every guest who uses it will receive an instant discount when booking online.
Airbnb — Scheduled Messages
Step-by-step guide to automated messaging
Airbnb lets you create scheduled automated messages — called Scheduled Messages — that are sent to guests at key moments: booking confirmation, before check-in, and after check-out.
How to set it up
- Log into Airbnb on desktopGo to airbnb.com and click your profile photo in the top-right corner.
- Open "Manage listings"From the dropdown menu select Manage listings to see all your properties.
- Select the listing and open MessagingClick the listing, then Manage → Automated messages tab (or Scheduled messages in newer versions of the interface).
- Create or edit a messageClick + Add message or select an existing pre-check-in message to edit it.
- Set the trigger to "1 day before check-in"This is the ideal moment — your guest is planning their arrival day and is most receptive.
- Paste the message with your discount code and saveUse the template below, replace
[CODE]with your 6-digit code, then save.
Hi {{guest_first_name}}, we can't wait to welcome you to Rome! 🗺️ If you arrive in the city before [check-in time], you can safely store your luggage at Rome Bag Storage, with two locations right in the heart of Rome: 📍 Via Marco Aurelio 18 — 3 minutes from the Colosseum 📍 Via Mario de' Fiori 6/A — 2 minutes from Piazza di Spagna 🔒 Automated service, available 7 days a week. Book online at romebagstorage.com and use the exclusive discount code reserved for our guests: 🎟️ Code: [6-DIGIT CODE] Safe travels and see you soon! [Your name]
Tip: You can apply the same message to all your listings at once using the "Apply to all listings" option in the edit screen. Essential if you manage multiple properties.
Booking.com — Automated Messages
Configuration from your property Extranet
On Booking.com, automated messages are configured from the Extranet, the host management dashboard. The feature is called Automated messages and is found under the Property section.
How to set it up
- Log into the Booking.com ExtranetGo to admin.booking.com and sign in with your property credentials.
- Go to "Property" → "Automated messages"From the top navigation click Property, then select Automated messages from the submenu.
- Select the "Before arrival" categoryChoose Before arrival from the available options (Booking confirmed / Before arrival / After check-out).
- Set the send time to 1–2 days before check-inYou can also add a second send on the day of arrival for guests who didn't open the first message.
- Compose the message with the discount codeUse the template below. Booking.com supports native variables like
{guest_name}to personalise every message automatically. - Click "Save" and activate the messageMake sure the toggle is set to Active before leaving the page.
Dear {guest_name}, Thank you for choosing our apartment in Rome! If you plan to arrive before the check-in time, you can conveniently store your luggage at Rome Bag Storage: 📍 Via Marco Aurelio 18 — very close to the Colosseum 📍 Via Mario de' Fiori 6/A — steps from Piazza di Spagna 🔒 Automated, secure service — open 7 days a week. We have reserved an exclusive discount code for our guests: 🎟️ Code: [6-DIGIT CODE] 🌐 Book at: romebagstorage.com Please don't hesitate to reach out if you need anything. Kind regards, [Property name]
Tip: Booking.com supports personalisation variables such as {guest_name}, {checkin_date} and {checkout_date}. Use them to make every message feel personal, with no manual editing needed for each booking.
4 tips to maximise effectiveness
Where you place the discount code within the message — and when you send it — makes the difference between a guest who uses it and one who ignores it. Here's what the most effective host partners do:
Don't have your discount code yet? Join the Rome Bag Storage host partner programme — it's free and takes just a couple of minutes. Write to info@romebagstorage.com or click the button below to get started.
Get your personal discount code
Improve your guest experience, stand out from other hosts, and offer a real, tangible service. Free, in 2 minutes.
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